Approach

Each business is unique in its combination of customers, products, processes, size, and company or national culture. So standard improvement strategies such as Six Sigma, Lean Manufacturing or ISO 9000 may not always be effective. RB Associates tailors its approach to each client while reducing costs by using industry standard process improvement techniques and training methods.

Working with a Client

RB Associates also works with clients to find the best level of involvement and combination of approaches to work with each client:

Remote Support

RB Associates believes the best improvement actions are taken in the workplace, involving people with process knowledge and business history. However, being "on-site" all the time is not always possible or necessary. After initial on-site consultation, RB Associates can reduce costs and improve client support, using the Internet to perform remote consulting support via: